We are The Fat Pony Workshop Ltd; a company incorporated in England and Wales with company number 16164482. Our registered office is at The Fat Pony Workshop, Unit 71, Avon Valley Farm, Pixash Lane, Keynsham, United Kingdom, BS31 1TS. We are the controller and are responsible for your personal data (collectively referred to as “The Fat Pony Workshop Competitions”, “we”, “us” or “our” in this Privacy Policy). If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us at www.thefatponyworkshop.co.uk   

We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we collect, process and look after your personal data when you visit our website www.thefatponyworkshop.co.uk (“Website”) (regardless of where you visit it from), use our competition services and purchase our competition products (“Services”). It will also tell you about your privacy rights and how the law protects you. We collect, use and are responsible for certain personal data about you. When we do so we are subject to the applicable Data Protection Legislation.

Given the nature of our Website, we do not expect to collect the personal data of anyone under 18 years old. If you are aware that any personal data of anyone under 18 years old has been shared with our Website, please let us know so that we can delete that data.

We will only process personal information about you in accordance with the UK Data Protection Legislation which for the purposes of this Privacy Policy shall mean: all applicable data protection and privacy legislation in force from time to time in the UK including without limitation the UK GDPR; the Data Protection Act 2018 (and regulations made thereunder) and the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended; and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data (including, without limitation, the privacy of electronic communications); and the guidance and codes of practice issued by the Commissioner or other relevant regulatory authority and which are applicable to a party (“Data Protection Legislation”).

BY USING OUR WEBSITE AND/OR SERVICES YOU ACCEPT THESE TERMS 

By using our Website and our Services you confirm that you accept this Privacy Policy and consent to us processing your data in accordance with these terms. 

This Privacy Policy sets out how we look after your personal data if you are a:

• Visitor to our Website;
• A customer with authorised access;
• Supplier, retailer or business contact of The Fat Pony Workshop Competitions;
• A client or customer of The Fat Pony Workshop Competitions made available through the Website;
• Any third-party organisation that uses The Fat Pony Workshop Competitions or has access to

the Website;

Further information is outlined in this Privacy Policy.

If you do not agree to these terms, please contact us straight away.

This Privacy Policy describes the types of information that we collect from you through the use of the Website, and how that information may be used or disclosed by us and the safeguards we use to protect it. The personal information that we collect is used for providing and improving our Services to you. We will not use or share your information with anyone except as described in this Privacy Policy.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

We may update this policy from time to time, and you can find our latest Privacy Policy on our Website, or by asking us for a copy.

We recommend that you print a copy of these terms for future reference.

THE DATA WE COLLECT ABOUT YOU  

Personal data, or personal information, means any information about an individual from which that person can be identified either directly or indirectly.

We may collect, use, store and transfer different kinds of personal data to include:

• Your identity, billing and delivery addresses and contact details;
• Details about payments to and from you;
• Information about how you use our Website and Services;
• Technical data about your equipment, browser, browsing actions and patterns;
• Your preferences in receiving marketing from us and our third parties and your

communication preferences;

• Your bank payment details when you enter one of our competitions.

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to provide our Services to you. In this case, we may have to cancel a service you have with us, but we will notify you if this is the case at the time.

HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you including through: 

• our day-to-day business dealings in providing our Services to you;
• filling in forms or by corresponding with us by post, phone, email or otherwise;
• if you complete a survey or provide us with feedback;
  • as you interact with our Website, we may automatically collect data about your equipment,

browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies;

• by using publicly accessible sources; and/or
• when you contact us;
• via third parties such as analytics providers and/or your bank or building society or other

financial institutions when you pay for our Services.         

We may collect your personal data from different sources:

• We collect all the types of data listed above directly from you when you interact with us, including Contact Data. This includes when you contact us or purchase our Services through our Website and provide us with contact information;

• We collect Technical Data automatically when you interact with the Website, by using cookies and other similar technologies;

• Transaction Data that may include details about payments we receive;

• Profile Data includes your authorised username and password if you create and account with us, details if you register as a customer, competition entries made by you (if applicable), complaints, preferences, and any feedback responses;

• Usage Data includes information about how you use the Website and its Services;

• Device Data includes device data information about the device used by you to access the Website. Depending on the device used by you, this may include information including Technical Data;
• Cookies Data like many websites, we may use some “cookies” to enhance your experience and gather information about the visitors and number of visits to the Website. Please refer to our Cookie Section below about cookies, how we use them and what kind;
• Third Parties and Information we receive from other sources We may receive information about you if you use any of the other websites we may recommend or provide links to;

• Analytics includes third-party analytics products (such as Google Analytics) to evaluate your use of the Website, compile reports on activity, collect demographic data, analyse performance metrics, and collect and evaluate other information relating to our Website and internet usage. These third parties use cookies and other technologies to help analyse and provide us with the data.  By accessing and using the Website, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy.

HOW WE USE YOUR PERSONAL DATA  

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where you have given consent;
• Where we need to provide the Services we have agreed to or are about to agree to;
• It is necessary to protect your vital interests if you are physically or legally incapable of giving consent;
  • Where it is necessary for our legitimate interests (or those of a third party) which means the

interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests;

• Where we need to comply with a legal or regulatory obligation.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us on the details above.